“It was a pleasure coming home to a working boiler and a clean house after you had done the work.”
“Your service has been excellent and if you ever need a reference for any future works, please feel free to use us as such.”
“I just thought i had to email you to say thank you for the fantastic service I received yesterday when my boiler had a fault. I rang about 10:00am all very quick and easy, one of your area engineers (C.S Heating and Plumbing in Whitstable Kent) rang me a couple of hours later and by 4:30pm the problem was resolved and everything is fine. People are always quick to complain, I prefer to say thanks, it makes people smile.”
“I am writing to express my appreciation for a job well done today. It’s very rare to receive good service so it felt appropriate to bring to your attention the exeplary way that your employees, Luke and George, conducted themselves, they are a credit to your company.
I felt that they did a wonderful job, the were clean, respectful and considerate and as such worthy of recognition for this.
It made what could have been a very stressful day a lot easier than anticipated, I am an 87 year old lady who does not like upheaval in my home and was very grateful for the easy manner in which the job was completed. I will not hesitate to recommend your company to anyone as an example of good customer service and quality of work.”
Mrs. C. Sills