Customer Testimonials

trustpilot

New boiler quote to installation

They came and told us what they would be doing, the quote for the work we were happy with. They arrived at a good time. We were expecting the new boiler to take a day and a half as there were a few other bits to do. Our engineer finished in a day. No mess was left, we were very happy with this service and will be using these guys again.

Phil. Gower July 23, 2024
trustpilot

Punctual and efficient

Punctual and efficient. Very nice chap

Ian Burgess July 23, 2024
trustpilot

CS Plumbing new shower installation

CS Plumbing replaced a leaking shower. We wanted a complete replacement which involved levelling the floor, installing a new shower tray, glass walls, new piping and using high quality materials. Everything is perfect. CS Plumbing have done a number of jobs for us over the past few years. They are very professional and approachable. We trust them implicitly as they have never let us down.

M T McMorrow July 6, 2024
trustpilot

Boiler man was on time which is always…

Boiler man was on time which is always good and he was very pleasant.

google

They come out to fix our boiler got a phone call when the engineer was on the way .Kept us updated on what was happening Great service from the whole team

Trevor Spicer May 14, 2024
trustpilot

Excellent service

If you have any plumbing or heating problems I highly recommend you use them. I had some bath and kitchen trouble they was so helpful and service was second to none. Very accommodating and a professional service. Excellent service A1 5 stars

Sonya Parsons April 30, 2024
trustpilot

Great prompt help and service

Great prompt help and service

Nicholas Hildyard April 25, 2024
google

I needed advice on an unidentified vibrating noise which I could not sleep through. Called CS Heating who have completely reassured me, and are helping me solve the problem. Marvellous company. I recommend them without hesitation.

Marilyn Catling April 11, 2024
google

Good reliable and honest plumbers and boiler engineers.

Adam Line March 17, 2024
trustpilot

Once again

Once again, C S. Plumbing and heating have done a fantastic job. Only called them yesterday with a problem and they booked me in for the following morning. Everyone who is associated with CS plumbing and heating are courteous professional and offer a fantastic service. From Emma who answered the initial call to John the engineer who came round to fix a problem. I have nothing but positive things to say. So if you are looking for a professional plumbing and heating company to deal with that no further than these guys. Kind regards, Elliot and Helen Reid from Herne Bay.

REID March 13, 2024
trustpilot

Great service

Great service from the plumbers/boiler engineers to the administrative team. I would highly recommend this company.

Maxine R March 4, 2024
trustpilot

Efficient

Efficient, fast & friendly service from first point of contact. Options were clearly explained to me and I feel comfortable that I am in safe hands when making a big decision to have a new boiler fitted.

Susan Emm February 29, 2024
google

I have used CS Heating & Plumbing since 2021 and I can't recommend them highly enough. They have provided their services to my business regularly, efficiently and they are always on time. On occasion it's been at very short notice but they have been able to accommodate. Mainly because they are small enough to care but big enough to cope. Paul in the office is a credit to the company, he always goes above and beyond and as a result we have a great working relationship. All the engineers are friendly, professional, hardworking but most importantly take pride in their work. It's hard to find the same level of service from a 1 man band and CS Heating always do a fantastic job while remaining reasonably priced.

Tom Langham February 27, 2024
trustpilot

Fantastic service from professionals

We contacted CS as we had low water pressure in our shower (moved house) and the radiators were not getting warm. Tom visited and performed a diagnostic. This was escalated to their surveyor who visited straight away and advised us what we should do. We went ahead with their suggestion and are very happy to report the showers have excellent pressure and the heating is performing much better. The team were professional and very tidy, they kept us informed and showed us the work completed which was to a very high standard. We will use them again and happily recommend their services.

Alex February 6, 2024
trustpilot

Leak in bathroom

I had a leak in my bathroom and rang the emergency helpline number. The Engineer who came was very thorough, cheerful and polite despite the fact that he was coming to the end of a long tiring day. He got the fault fixed, told us what the problem was and gave us advice as to what to do over the next few days. All told a First Class job.

Bill Wright February 6, 2024
trustpilot

We moved in the summer and didn’t start…

We moved in the summer and didn’t start renovations until the autumn. We wanted to convert an old, tiny bathroom into a modern shower room. Most plumbers were busy with emergencies and heating installations. CS Heating were able to fit us in. The whole process went incredibly smoothly with their surveyor Dave coming out to discuss our needs and ideas and giving us further food for thought. Dean is a perfectionist and was able to handle the electrics and tiling alongside the intricate plumbing. He was also quiet (no radio) and tidy. They came in on budget and we will definately be using them again.

Mandy Collins February 1, 2024
facebook
recommends

We live in a rented property & C.S. Heating & Plumbing have been our landlords chosen company to service our boiler. We have recently had a problem with our boiler & C.S. heating & plumbing have promptly sent their guys round to troubleshoot - they have been here 3 days running & finally sussed out the problem. (It's been a bit of a watch & wait scenario). All the plumbers that have attended our property have been genuinely nice guys, knowlegeable, thorough & really pleasant. Even the lady in the office is always very efficient, helpful & accomodating with arranging call times. The whole team's communication is excellent. Wouldn't hesitate to recommend them.

Michela Child January 23, 2024
google

We live in a rented property & C.S. Heating & Plumbing have been our landlords chosen company to service our boiler. We have recently had a problem with our boiler & C.S. heating & plumbing have promptly sent their guys round to troubleshoot - they have been here 3 days running & finally sussed out the problem. (It's been a bit of a watch & wait scenario). All the plumbers that have attended our property have been genuinely nice guys, knowlegeable, thorough & really pleasant. Even the lady in the office is always very efficient, helpful & accomodating with arranging call times. The whole team's communication is excellent. Wouldn't hesitate to recommend them.

Michela Child January 23, 2024
trustpilot

Thank you for the quick response to our…

Thank you for the quick response to our boiler problem.The engineer came within three hours. He was efficient and polite and was able to sort things out. We have only recently started using the company. Thank you CS Heating.

Bernadette Tighe January 16, 2024
trustpilot

CS Heating & Plumbing are first rate

CS Heating & Plumbing are first rate, a real treasure. First plumber Harry sorted out a troublesome shower followed by Andy, a special forces heating engineer, diagnosed and sorted out three issues. A very competent and reliable company, very reasonable prices, could not be more pleased.

Mark Le Seelleur January 6, 2024
trustpilot

Bathroom re fit

CS heating carried out works to fit my 90 year old mother a new bathroom . The fitter Dave was amazing. He was there every day and worked so hard clearing up as he went . He kept me in the loop of what he was doing and despite there being issues when they stripped the room out ( a burst pipe has caused considerable damp he wasn’t fazed at all . The whole process was seemless and the company were very professional and completed on time I would highly recommend them .

Mrs Smith December 16, 2023
trustpilot

Toilet issues

Harry was very friendly, polite and professional. Fixed the issue and offered further suggestions. I highly recommend. Excellent company.

Julie Reynolds November 29, 2023
trustpilot

Excellent, fast and efficient service, highly recommend

I had no heating in the house and the boiler was not igniting. Tom arrived dead on time at 8am and got straight to the job. Tom was a very pleasant and polite young man and took his shoes off at the front door so as not to get mud on my carpets! 🙂 He soon got to the heart of the problem and realized that the pump in the storage boiler had failed. It was a tricky job as this was an old boiler and a closed system. However, Tom replaced with a new pump and got the job completed within 1 hour. He was fast and efficient and the boiler is now working perfectly. I would highly recommend C.S Heating & Plumbing and would definitely use them for any future plumbing or heating needs.

Bernita Davies November 23, 2023
google

We have used CS Heating and Plumbing for a few years now. Today, Dave and John came out on a 2nd appt to help fix a leaking bath issue that turned into a bit of a monster for them. Anticipated a 2 to 3 hour job, arriving as planned at 8am, they did not leave until 3.30pm, including a number of trips away to get additional parts. Throughout, Dave and John we ambassadors for their company. Their friendly, helpful demeanor, knowledge, skills and sheer tenacity, meant today they really did go above and beyond - they went 'the extra mile' to fix the problem we had. So this 5-Star Google Review is very well earned and no doubt they will now go home and lie down in a dark room for 15 minutes to get over this job! Thank-you Dave and John and thank-you CS Heating and Plumbing. Truly excellent service.

John Murray November 22, 2023
google

CS Heating have really been our saviours since we moved to Kent, and yesterday was no exception. There had been a problem with a red flashing light on the receiver beside the boiler. Tom the engineer came out in the morning, it seemed to be fixed with new batteries in the thermostat, and he was off to another job. But I realised later that something else was wrong. I called the office, Tom called me back to try to talk me through a solution, and when that wouldn't work he turned up, at 6pm, after a very long day – one time during an earlier call I'd heard a dog growling at him in the house where he was working – and after determined work got the whole system working properly again. The relief was incredible. I can't recommend him, and CS Heating, enough

Glyn Brown November 14, 2023
trustpilot

Highly Recommend

We have come to know and trust CS Heating & Plumbing over the last couple of years, through use of their heating service plan and they have carried out a refurb to our bathroom. Their service is excellent and standard of workmanship is high. Would recommend to anyone who is used to high standards of professional workmanship.

Karen November 9, 2023
trustpilot

Excellent Service

Our boiler broke and they booked us in for their first available appointment. They had a cancellation and fitted us in earlier than expected. we had our boiler fixed within 5 hours of contacting them. The boiler engineer was friendly and was very respectful of our home. Would highly recommend this company

Mrs Michelle Fassum November 8, 2023
trustpilot

New boiler

After our boiler was giving us so much trouble we invested in a new boiler supplied and fitted by CS heating.the engineer called Ryan came first thing Friday, done a great job,explained all the settings and timings. Came back Saturday morning recheck all he done left our bungalow clean tidy. Highly recommend CS heating Brian & Jan

Mr Bennett November 6, 2023
trustpilot

Fab service

Called out on Sunday for my tenant was very impressed with the service the engineer was with them within the hour fabulous service

Carol October 29, 2023
trustpilot

Prompt efficient service

Prompt efficient service

Gillian Logan
Gillian Logan October 17, 2023
trustpilot

Excellent customer service from the…

Excellent customer service from the initial phone call to the work being completed. All very courteous and helpful.

Angela Sutton October 10, 2023
trustpilot

The plumber was a complete joy

The plumber was a complete joy, he arrived exactly on time, was really efficient, friendly and meticulous. He transformed our bathroom after our old lavatory cistern had fractured. I cannot raté him highly enough!

Belinda Lewis October 2, 2023
trustpilot

Excellent service

Excellent service. Friendly, professional and reliable.

Paul Sulyok
Paul Sulyok September 27, 2023
trustpilot

Excellent Service

Far more personable than British Gas and sorted by gas safety certificate asap with no issues. BG had given me the run around and let me down multiple occasions so will be using CS Heating from now on.

Consumer September 18, 2023
trustpilot

Good service

Prompt arrival. Courteous service. Work carried out quickly and tidily. Explained what had been done. Excellent

Mrs PJ Greenman September 5, 2023
google

Fantastic service! Came out within half hour of call. Fixed our boiler and fully inspected the system to ensure that it was working correctly before leaving. Would highly recommend to anyone!

Lewis O'Callaghan August 27, 2023
google

Called to carry out a routine service on my 2 year old worcester. Disappointed that I was the last one of the day, hanging around for 4 hours, considering the man came from Whitstable and this firm is a mile or so from me. Just did enough in the 40mins he was here, pleasant chap, had to call to get the paperwork. Which arrived very quick. But does not deserve 5 maybe next year.

Pedro Davies August 16, 2023
trustpilot

Main water pipe started leaking and…

Main water pipe started leaking and flooded my kitchen cs heating sent a plumber to check itconfirmed the problem within 24 hours a fantastic plumber called Harry came and fixed the problem brilliant job done cost very reasonable for work that was done would highly recommend this company and Harry

Jeanne
Jeanne June 29, 2023
trustpilot

Recommended

Theu write able to do work for me at short notice. They did an excellent job. Competent, efficient friendly. They even took my old shower door away and disposed of it.

Sarah Perrin June 23, 2023
trustpilot

Job Done

The job was done efficiently and the heating and hot water are back on again.

MR F REEVE
MR F REEVE June 20, 2023
trustpilot

Consistently good service

Very happy with our boiler service this morning. Have used CS Heating now for 11 years and have always found them to be efficient, friendly and reliable.

Sarah Hinchliffe June 12, 2023
trustpilot

We recommend this company

All the engineers who attended were polite, friendly and respectful of our home. They were patient in explaining what they were doing and once finished, how it all worked. We were grateful of your prompt service both initial call out and commencement of the work. Thankyou.

deborah mcintosh June 10, 2023
trustpilot

I was most pleased to finally get a…

I was most pleased to finally get a company to complete the work on my cloakroom and bathroom, I did not realise how much work was involved, and was really pleased when it all turned out so well, I am a very happy customer cheers

RobS June 6, 2023
trustpilot

Fantastic service

Fantastic service , highly recommend your company Thank you all

Tatiana
Tatiana May 24, 2023
trustpilot

These guys were amazing

These guys were amazing. They did a disgusting job of replacing a macerator with professionalism. I take my hat off to them

facebook
recommends

It is a couple of months now since C.S Heating and Plumbing finished our job at home. We had a new boiler and had our Bathroom refurbished. Throughout the works we were kept fully informed and had input as to how the job progressed. The materials supplied and recommended were of the utmost quality as was the workmanship. We cannot fault the men who came to do the work. All in all top marks to this company and I would recommend them to all.

Dave Roberts May 4, 2023
trustpilot

Great service

Great service

Stephen King
Stephen King April 27, 2023
trustpilot

Josh and Ben add to their knowledge of antique loos

Josh and Ben came out very quickly to sort out a flushing problem in our very old outside loo. After initial incredulity that such an antiquated fitting was still in use, a small amount of high level investigation discovered and remedied the problem in less than a minute! Well done and thank you!

facebook
recommends

Came out to us on Sunday within an hour of calling and quickly resolved a heating system water leak without fuss, back again yesterday to carry out the annual service on our boiler. First class service as ever. Engineer prompt, courteous and tidy.

Derek North March 15, 2023
google
google

So far, work done very good. Fair price for a lot of work.

linda wolek March 6, 2023
trustpilot

In view of the misunderstanding by…

In view of the misunderstanding by administration over the invoice issued in error I can confirm Andy was punctual polite and knew his job. The service was 5 star for the boiler service and for the replacement part. We are happy to use them again and accept this was a misunderstanding. The original price was fair.

Gabby.333 February 16, 2023
trustpilot

Michael Bellringer

Arrived when they said, spoke to me reference the problem and gave full in depth explanation and works carried out which included good advice

Michael Bellringer
Michael Bellringer February 10, 2023
trustpilot

5*+ excellent company

This company do everything well . From admin staff to engineers ALL are exceptional. Professional helpful and friendly . They liaised with me throughout the work over a couple of weeks at my elderly mums property on a very old system which wasn't a simple repair . Very trustworthy reasonable costs . A mention for Tom, Dave specially Andy Mead and anyone else , huge thank-you to you all. 5*+ highly recommend this excellent company.

Jacqueline Brown February 10, 2023
trustpilot

Prompt, amazing service.

Recently my landlord was advised my immersion heater was end of life, scaled up beyond repair. After authorising a complete replacement CS arranged the installation. The job was booked for 8am, the engineer rang my doorbell at 8am. The old tank was taken out, cleanly, then the replacement was fitted to ensure it paired up with existing pipework. After the job was complete he cleaned down and went above and beyond to ensure it was if he hadn't been there. He did afantaatic job all round and I am glad my landlord has used CS for a while now. Thank you.

David Cassidy February 10, 2023
trustpilot

My boiler was broken

My boiler was broken, and we had no heating or hot water. I called C S Heating&plumbing, and they sent an engineer out within a couple of hours. The problem was quickly located, and expertly sorted. All for a very reasonable and fair price. I have used this company before, and as before, was really impressed with everything. I would not hesitate to recommend

Ninja January 23, 2023
trustpilot

The most professional person I have…

The most professional person I have ever had ; polite tidy courteous helpful reliable and excellent workmanship

Andrew Mcclelland
Andrew Mcclelland January 20, 2023
trustpilot

So professional

Brilliant from start to finish. Customer service were so helpful. The engineers were so polite, friendly, professional and there was not a trace that they had been in my house. They left it so clean. I would definitely recommend them.

Angela Martin January 17, 2023
trustpilot

Would definitely recommend.

C.S. Plumbing and Heating has always been able to help when I've had problems with my boiler. Honest, reliable and know what they're doing. Would definitely recommend.

Rachel January 16, 2023
google
David Murray January 14, 2023
trustpilot

As always, great service and first time fix

We've been using CSHeating ever since the early days when Calvin set up the company and been using them faithfully ever since. A sudden catastrophic boiler failure this week necessitated a call out at a time of year when the guys are under seasonal pressure. Andy got to work when he arrived and sorted everything that was humanly possible - all (major) spare parts required were carried and therefore available at the time of first visit. He focussed 110% on the work and attention to detail. Very much appreciated. We always have no hesitation in recommending CSHeating to other people.

Tony Webb December 22, 2022
trustpilot

Great job

Great job. The engineer sorted the problem out very well but we still have a hole in the wall that needs filling . Thanks

Mrs Truslove
Mrs Truslove December 20, 2022
google

I called out CS due to a small leak coming through the ceiling. Andy the engineer came out on a Sunday and replaced 2 ballcocks which solved the problem. Extremely fast and efficient service, and friendly and professional engineer - I highly recommend to anyone! Exceptional service compared to other companies I have used.

Steve Gostling December 18, 2022
trustpilot

Very prompt efficient service.Excellent…

Very prompt efficient service.Excellent engineer who fixed the problem and explained everything.

Mr Christopher Lean
Mr Christopher Lean December 9, 2022
trustpilot

Leaking radiator valves

Harry came to replace a number of ancient, leaking radiator valves and a leaking boiler pressure gauge. He explained everything to us and was very professional. He left everything clean and tidy. We would highly recommend this company.

Mary November 29, 2022
trustpilot

Wish I’d known about them years ago.

My boiler needed a service and was losing pressure daily. After working my way through check a trade and getting no responses, I contacted CS Heating and Plumbing. I wish I’d known about them earlier. The phone was answered straight away, an appointment was booked and an appointment confirmation sent via email. On the day Andy the technician rang when he was on his way. The problem with the boiler was immediately located and serviced all in an hour. Andy explained what was wrong and showed me the new part he would fit. Will recommend without hesitation.

Clare Burroughs November 25, 2022
trustpilot

Great service

They came very quickly. the engineer diagnosed and fixed the issue and left the room tidy.

alan nelligan
alan nelligan November 24, 2022
google

Brilliant service from start to finish. Thanks.

Christine Knowelden November 22, 2022
trustpilot

Emergency call out for leaking boiler…

Emergency call out for leaking boiler on a cold weekend. We had no heating or hot water. Friendly, efficient, reassuring AND thoroughly tested and fixed the problem

ACD November 19, 2022
trustpilot

Great Job

Dean was friendly, polite, very tidy and Did a great job and I would be happy to recommend Dean and CS Heating and Plumbing to anyone

C Simpson November 17, 2022
trustpilot

4th Emergency Service!

CS were definitely here when I needed them most! As a plumbing emergency unfolded I immediately called CS and when Andy arrived a little later he immediately assessed the problem and did everything he could to fix it there and then, it wasn't straight forward but we are grateful for his perseverance! Thank you Andy! Thank you CS Heating & Plumbing, cannot recommend highly enough!

Mandy Smith November 3, 2022
trustpilot

Rilliant service excellent work

Rilliant service. We are delighted with the end product. We had two bathrooms refurbished and they did a wonderful job. Quickly and with a minimum of mess and destruction. Excellent

Daphne King October 22, 2022
trustpilot

Very professional and friendly service

Very professional and friendly service. Such neat and tidy work carried out by very knowledgeable member of the team . All cleared up and rubbish removed too. The correspondence with the office was also very good. Second time I have used this company and would use again.

alison Davison October 5, 2022
trustpilot

New boiler installation

Everyone I came into contact with was extremely helpful and friendly. I felt everyone really cared.

Christine Bell
Christine Bell September 21, 2022
trustpilot

First Class service

First Class service, would recommended every time, installed my boiler, made the process really easy, workmanship excellent, friendly, professional, attention to detail, you will not be disappointed 5 Stars ⭐️- Thank You

Mr Fisher
Mr Fisher September 16, 2022
trustpilot

Recent plumbing emergency

Had a recent plumbing emergency and we were unable to turn off the water. Very quick response to our call. Plumber Dave was excellent, stopped the flow of water in no time limiting water damage, nipped off to pick up a part and problem was resolved in no time. Very helpful and professional service with very fair cost. Would definitely recommend.

Mrs Mcbride September 14, 2022
trustpilot

Our heating engineer Ryan was…

Our heating engineer Ryan was professional,punctual,neat and tidy and helpful.Thank you for a job well done.

Colin Garnham
Colin Garnham September 12, 2022
trustpilot

From the initial quote to the completed…

From the initial quote to the completed job I've been very pleased with CS heating & plumbing. Every interaction from sales, heating engineer and bathroom specialist to the office team has been absolutely fantastic.

Hannah Watts August 30, 2022
trustpilot

David was really friendly

David was really friendly, on time and efficient. He also gave me advise on how to use my boiler more efficiently so saving money on gas. I have used this company a variety of times for different plumbing jobs and they have been great every time

R Luker August 16, 2022
trustpilot

boiler service

Had a boiler service, often use CS heating for jobs and they are always punctual, polite and professional.

A Wright
A Wright July 22, 2022
trustpilot

Surprisingly impressive

From the initial phone enquiry which was answered clearly in a charming and courteous manner ( I think her name was Ellen) through the initial well informed questions to the very quick response by a fitter arriving at the door within an hour. He was then obviously knowledgeable, he found the fault, researched the part, went and got it and came back and did the job. All perfect with about 3 hours. A great company

Mr David Bent April 5, 2022
trustpilot

I was very pleased the Engineer was…

I was very pleased the Engineer was able to start my boiler for me He was very helpful & kind and explained what was wrong. Thank you

Linda Knapman
Linda Knapman February 17, 2022
google

Recommended as not coyboys !

kiran Willoughby December 15, 2021
google
Simeion Baker December 5, 2021
trustpilot

Excellent service

I could not be more pleased with the quick and efficient way that Harry sorted out a couple of small problems. Would absolutely recommend and contact details safely stored in case of future need!

Julie Al Hasani December 1, 2021
facebook
recommends

Andy has just done our yearly boiler service. He Phoned beforehand and always so polite and helpful. Very happy with this company.

Sheila Bodycombe November 23, 2021
google
Matt Burton November 19, 2021
facebook
recommends

very good service called yesterday and all fixed this morning thank you Top service

Matt Burton November 17, 2021
trustpilot

Great job

Great job, I had a new boiler re-sited in to a different room. All the engineers were respectful, on time, very clean and friendly and completed the work to a high standard. i am more than happy to recommend this company

Crazy egg box November 16, 2021
google

Andy was awesome, he went well beyond his duties after a long day to sort out our ageing boiler, and supplying us with plenty of information about how to use and maintain the heating system in our rented property. Recommend 100%!

Manuel Marques November 3, 2021
trustpilot

Excellent job

Dean of C S Heating & Plumbing did an excellent job of replacing my old odd shaped shower cubicle,overcoming difficulties in his stride. Wouldn’t dream of using any other firm, all their works in our old house was excellent.

Sylvia Lutz August 19, 2021
trustpilot

C S Heating

C S Heating i would like to say a huge thank you for the work completed. if the work had not been done in a timely fashion and at such high level of workmanship by Dave and Josh we could of ended up with a lot water going everywhere. We are also happy with the price of the work and will definitely be using you again and will share our success at find a fantastic company with a fantastic customer services with others thank you.

Chris July 26, 2021
trustpilot

A superb job...

Dean has done a superb job taking out and fitting 2 vanity units. A really nice, clean, professional job. No mess, no fuss. Very easy, pleasant man to have in the house. Attention to detail and checked along the way to confirm what we wanted. We couldn’t be more pleased with the end result, everything we wanted and more. Fantastic. Not always a good experience having someone at work in your house but you wouldn’t know he was here. Arrived, got on with the job, and gave us the result we wanted – no fuss. Brilliant! Thank you so much Dean! Highly recommend. James N

Vandam Bimble July 10, 2021
google

Good reliable reasonable priced work, thank you.

lee fraser July 9, 2021
trustpilot

Superb service from C S

Superb service from C S (for new radiators and a boiler service). Very happy with the quality of work and customer support was prompt and helpful. Kept work areas tidy. On the whole very professional. Would definitely recommend.

N. Cardy July 1, 2021
google

Dave came to look at situation at my home and gave good solid advice and saved me money - I appreciated his honesty and will be using them again for other work !

Chris Jeffery May 25, 2021
trustpilot

5 star Company Service.

This is the second time I have called CS in an emergency and again a plumber arrived within the hour. Lucy sorted everything out late in the day, Harry arrived, and fixed everything . Excellent plumber, pleasure to meet him and excellent work ethic. Will only use them, can recommend 100% ..... thank you both for excellent service.... Chris

Christopher C. May 18, 2021
trustpilot

A positive experience

On time for appt. Polite. Dave offered good advice with various options given. Servicing of boiler and fire by Paul very thorough. Left house clean and tidy. Big thanks.

Susan Randall May 13, 2021
trustpilot

hot water emergency at our…

We had a hot water emergency at our Hairdressing business and received excellent advice followed by excellent service, I cannot praise CS highly enough. Thank you

Susie May 6, 2021
trustpilot

Excellent service

Excellent service. Call handler correctly assessed likely cause during telephone call. Fault diagnosed and repaired on attendance. Very personable, polite and professional plumber. Thoroughly recommended.

Nick Greenan
Nick Greenan May 4, 2021
google

First class service, highly recommended. On time, excellent work and very helpful friendly staff. Thank you

Chris Cutting April 26, 2021
trustpilot

Boiler Failed Over Cold New Year

Our boiler failed just after Christmas. C &S came to our rescue with spare heaters whilst searching for a new more powerful boiler. A really professional inspection and survey and recommendations. The new Worcester Bosch boiler and WIFI Nest controller was fitted. All the radiators were balanced and pipes cleared. Super fast follow up to resolve a few radiators not heating properly. An excellent team, delightful to work with, I could not fault them. The house has never been so warm. As a Chartered Engineer myself I can strongly recommend them to you.

Peter Brook April 10, 2021
trustpilot

I wish to add to my review regarding C.S. Heating & Plumbing. Since the initial installation of my new boiler it has not been as economical or system not working efficiently perfect now.

The service l received from C.S.Heating &Plumbing Ltd was excellent. The engineer Mr A.J.Mead who carried out the Annual Service was extremely helpful in answering all the questions I had regarding the service and allowed me to ask any other concerns l had for the boiler and installation regulation requirements, allowing me this time within the service. I will be recommending this company to my family and friends who require the services they offer. Thank you C.S.Heating.

trustpilot

Hugely impressed

Hugely impressed. Dave came round within a few days of initial contact and the estimate was with me the same afternoon. The work installation of 3 new radiators, was carried out quickly and efficiently by 2 engineers and it looks fabulous. The invoice was even received the same afternoon after the work was carried out. Especially impressed bearing in mind I'd contracted 2 other contractors who didn't have the professionalism to call back. I will definitely be using them again.

Richard Shaw March 26, 2021
google
Celia Halvorsen March 1, 2021
trustpilot

Emergency call out- Excellent service

Emergency out of hours call out for boiler. Call answered straight away. Engineer arrived within the hour. Fixed within 45 mins. Engineer friendly, polite, professional, knowledgeable, clean and tidy. Cost exactly as per the quote, no extra charges. Great service, will not hesitate to call again if any problems in the future.

Sarah Hills February 28, 2021
trustpilot

Impressed

We were given a two hour window for an emergency call out when the boiler shut itself down on a cold snowy Saturday evening. The engineer turned up within half an hour. He diagnosed and solved the problem promptly and gave advise on how to stop the problem happening again. We would definitely recommend and use again.

D. Collyer February 20, 2021
trustpilot

A very efficient engineer

I was very I impressed by the way your engineer conducted himself and the efficient way he carried out the necessary work and explained what he had done. Incidentally he also fixed the problem with the radiator in the lounge which was not heating up property and which your guy who came last Tuesday failed to do!

Joseph Spencer February 11, 2021
trustpilot

Fantastic Job

We had a full bathroom refit and are delighted with the overall finish and attention to detail. The project was well managed with help and advice throughout. Thank you Dean and Dave. We would definitely recommend using CS Plumbing and Heating.

M Skinner February 2, 2021
trustpilot

Highly recommend.

Came out the same day on time, the Engineer certainly know's his profession, my heating was all up and running and the price was VERY fair. I will definitely use C S Heating&Plumbing again. I would recommend this Company to anybody.

Mr Tony Cowell January 24, 2021
trustpilot

Excellent

Excellent, prompt and efficient service, practising all current Covid safety precautions, too. Will definitely use them again (and certainly NOT either of the 2 other plumbers who'd already let me down before I contacted CS Plumbing)!

Maggy January 15, 2021
trustpilot

Boxing Day Call-out

Had to call on Boxing Day. Calvin came the next day with new fan to fix the boiler. Now good. Fast and efficient service even at Xmas!

Mike Epps
Mike Epps January 8, 2021
trustpilot

Boxing Day leak .

Brilliant service from Calvin & CS Heating . Had a small leak in our upstairs toilet on Boxing Day , called CS & Calvin was with us in under an hour . Problem sorted & he was away in under an hour . Very efficient & helpful service .

Roger Howes December 31, 2020
trustpilot

Excellent service

Excellent service, from booking the engineer, through to the work completed and payment method. CS Heating were pleasant, professional and efficient, and reasonably priced.

Lorna Willey
Lorna Willey December 22, 2020
trustpilot

Engineers are always courteous

Engineers are always courteous, always arrive on time (or communicated if a delay is expected). I highly recommend CS Heating&Plumbing!

Kerry Constantine
Kerry Constantine December 15, 2020
trustpilot

Great service!

First time I used this company (having seen a few vans around - the power of advertising!), and will definitely do so again. So more than good advertsing, this is a great company offering an A1 service in my experience. It proved easy to book a boiler service date online. I then emailed the office in reply to the slot confirmation to see if they had earlier availability and got an instantaneous callback, thereby advancing by 4 days (and therefore pretty much straight away), which was fantastic. So, great customer service, along with very nice and reassuring engineer who did the job with minimum fuss but maximum 'niceness', explaining what was going on as he did so. All for what appears to be a reasonable rate. Will return, well done C.S!

G Cable December 14, 2020
google

They are always polite, friendly and professional but more importantly they are thorough, I would always recommend them.

P SPENCER December 14, 2020
trustpilot

New kitchen tap

My Dad needed a new kitchen tap, he lives in Whitstable and I live in London. He suggested C S Heating and Plumbing as he had use them before. From the first call to paying the invoice these guys were good. Efficient in letting me know the cost and punctual in turning up. Even when it was discovered that the new tap (which I had purchased) had a flow reducer in it, they were happy to return to sort it out for Dad. Can't recommend these guys highly enough.

Jean at LoughtonADS December 10, 2020
trustpilot

Professional and competent

CS Heating are professional and technically very good. We have been very pleased with our interactions with them so far.

Denise Everitt
Denise Everitt December 8, 2020
trustpilot

Total superstars

Total superstars. Was easy to book an appointment over the phone, the engineer turned up exactly on time, was ultra polite, professional, explained to me what was happening, and gave advice on how I can help myself. The invoice was as predicted, and everything was left tidy. Very happy with the service. Completely recommend. Will be using them in the future.

Nic December 8, 2020
google

Phoned to get an estimate to fit new sink quick response estimate given now waiting to book an appointment once covid levels off in our area.

Barry Tobin November 28, 2020
trustpilot

Excellent!

Excellent service. Harry called to say he was on his way, took all Covid precautions seriously, assessed the problem quickly and went the extra mile to squeeze our repair into his already busy day. Really grateful and impressed (again) with the service from C S Heating.

Katie November 26, 2020
trustpilot

Good communication from the onset

Good communication from the onset: A yearly invite to have the boiler and central heating system checked-up, reminders of the appointment closer to the time, and a Covid safe-guarding email. Also a courtesy phone call 15 min before arrival. The work was clean and efficient, carried out rapidly by a knowledgeable and experienced engineer. He was wearing a face mask and took his boots off before stepping on my brand new carpet. The prices are most reasonable, which makes it easy to support this local business: I would highly recommend C.S. Heating & Plumbing.

Aunt Maud November 24, 2020
google

Very professional, polite and gave advice on what he was going to do throughout. Saved my kitchen ceiling. Would recommend and will be using again.

Dave Ellis November 23, 2020
trustpilot

New Boiler fit

We chose to use CS plumbing to fit our new boiler as they gave us a competitive quote, took the time to find the least disruptive solution and seemed the most knowledgable and trustworthy of all the companies (5) we received advice and quotes from. I am pleased to say that when it came to the actual fitting they lived up to their promises and to our high expectations. The work took 3 days (4 including the lower flush) and they made every effort to keep us updated as it progressed as well as taking extra care to keep the disruption to a minimum, covering our floors and surfaces and cleaning up after themselves each day. They were polite and friendly and I would not hesitate to recommend them in the further! Thanks Dave and Lee, you did us proud!

Morgan Davies November 21, 2020
trustpilot

Great Service from CS Heating & Plumbing

CS Heating & Plumbing’s Senior Engineer, Andy, was very thorough in assessing the issue with our boiler and took the time to explain it in layman’s terms. The team who man the switchboard were also very helpful. Great service overall.

Jean November 18, 2020
trustpilot

Called CS Heating after bad service…

Called CS Heating after bad service with another company. Andy came out today and sorted the problem right away. Very thorough, tidy and polite. Would recommend to anyone. 5 stars. Also need to say excellent friendly service when phoning company . Very happy

nanny bod November 18, 2020
trustpilot

Professional and Reliable

I was very happy with the service provided. Boiler serviced, Andy was punctual, efficient, very friendly and professional. I would be happy to recommend and will be using company for all future needs.

N/A November 13, 2020
trustpilot

So professional, so reliable, so good!

So professional, so reliable, so good! You will struggle to find a more professional and reliable company to deal with any heating or plumbing needs in the area. Always quick to respond and always turn up when they say and on time. I can't recommend highly enough.

Simon Bailey November 10, 2020
trustpilot

CS Heating

I would be very happy to recommend CS Heating. They carried out the required work in an efficient and polite manner keeping me informed throughout.

JPR November 10, 2020
trustpilot

C&S Heating and Plumbing are a most…

C&S Heating and Plumbing are a most professional service. They responded very promptly to my initial enquiry, politely arranged a visit, and sent an email explaining what Covid secure procedures their representatives would follow. The two men arrived on time on the date arranged wearing masks and gloves. They carried out their testing procedures with no fuss and clearly explained what they had done. I would recommend this service to anyone who requires heating and plumbing work to be undertaken in their home or workplace.

Dr Gaie Burnet October 30, 2020
trustpilot

Boiler issues

Would like to thank the team at CS Heating for the rapid response regarding our loss of hot water from our boiler. Also their professional approach from the start to completion. Would have no issues regarding recommending this company to all my contacts, family & friends.

Gary Fogg October 22, 2020
trustpilot

We have been using CS Heating for a few…

We have been using CS Heating for a few years now, recently to fit a new boiler. Once again they have shown their service to be second to none. Always efficient and always totally reliable. From the initial visit from Dave for advice, which was extremely helpful in deciding what product to go for, to the installation by Trevor and Rob, who were totally professional. Very happy customer.

Mrs Philippa Read October 21, 2020
trustpilot

Excellent quick service in emergency

Excellent quick service in emergency. Water leak in joint to expansion tank in loft. Water all over area below tank & gone through ceiling to bedroom and airing cupboard with boiler inside and even downstairs to kitchen ceiling. Came within hours of call same day. Work near and tidy as well.

Carol Coomber October 20, 2020
trustpilot

Remove tank / pump / install water softener

Remome tank and pump form loft. Move water softener and reconnect with new pipes and test. The installer work and knowledge was excellent, worked late to complete the job. Recommend the installer (Lee) who done the work.

customer October 7, 2020
trustpilot

Excellent service

Excellent service , thank you. We will definitely use your company for all our plumbing and heating needs from now on. Thank you

Mrs Lindsay  Panteli
Mrs Lindsay Panteli October 1, 2020
trustpilot

Excellent service

As always, the guys at CS heating are extremely efficient at diagnosing and fixing any problems with my boiler. Phone call made, the next morning they are out and the problem solved. Will always recommend CS Heating.

Graham September 1, 2020
trustpilot

Would happily go to again

Very pleased with efficiency, quality of service and personnel who are friendly and very keen to keep you informed on what they are doing and why. Would happily go to again.

Giles August 22, 2020
trustpilot

Highly recommended

Highly recommended. Friendly efficient and resourceful staff on all visits You get done exactly what you want and all rubblish is taken away The young man yesterday was exceptionally helpful Kath

Kath August 13, 2020
facebook
recommends

A big thanks to Andy today who rescued us today from our leak. Great professional service. 👍👍👍

Lesley O'Connell July 20, 2020
trustpilot

unvented hot water problem

Engineer arrived on time Identified problem collected parts from plumbing supplier returned and repaired water system. Left clean and tidy system in full working order. Good value for money would use again if required.

trustpilot

Exemplary personal service for landlords cover

Setting up the new boiler , heating, drainage and electrical enhanced cover with CS Heating and plumbing has been very straightforward. Dealing with individuals, who are helpful, polite, local and responsive has been a real pleasure. Compared to British Gas, our previous provider, CS have, so far been exemplary

Martin July 10, 2020
trustpilot

Faulty power shower

I had an issue with a power shower, contacted CS Heating & Plumbing an engineer arrived and after much fault finding pronounced it was dead. 24hrs after the initial call a new unit had been installed. The engineer was polite and a surprisingly clean worker. I have no hesitation in recommending CS Heating & Plumbing Brian Walker

B Walker June 23, 2020
trustpilot

Boiler Service

Efficient job done and techninian arrived when he said he would. Boiler was left shutdown and with clock at wrong time

Ray Cantan June 6, 2020
trustpilot

Appt booked easily over the phone

Appt booked easily over the phone. Arrived as arranged. Very polite and friendly. 2nd time I’ve used this company and will keep their number for future uses.

Jane
Jane May 27, 2020
trustpilot

Prompt service

Prompt service. Friendly, which is important to me as it's letting someone in my home and tested the job afterwards. Can't think of a negative

customer  Linda M Evans
customer Linda M Evans May 7, 2020
trustpilot

Excellent Service.

CS plumbing & heating came out straight away to quote for the work which was accepted and the work was completed the following day. all round great service.

Kriss April 30, 2020
facebook
recommends

Recently had our boiler replaced through our landlady , this was done by engineer Lee. Very polite and professional and explained the new system to us very well. would definitely recommend.

Gary Paul April 23, 2020
trustpilot

Professional swift service

Professional swift service. Have used CS for emergency call outs and ongoing repairs. They have always impressed us and are now our go-to plumbers. A+++

Richard King April 21, 2020
trustpilot

Excellent

Excellent, prompt attendance to fit new boiler, and all the team displayed a high level of expertise and consideration. Would recommend this company to anyone.

Excellent service
Excellent service April 9, 2020
trustpilot

The plumber who came was calm

The plumber who came was calm, organised and polite. He did what he was asked to do and offered an opportunity for future plan with a very neglected house

Ms Linda Meise April 8, 2020
trustpilot

New boiler

Good professional, quick & friendly service, good communication, like the backup of a well established and organised company competitive price. Would highly recommend

Steven Rigden
Steven Rigden April 1, 2020
trustpilot

In a time of crisis

In a time of crisis, despite a pandemic, the company were fantastic. They came round within 2 hours, realised the urgency of the job and completed the work straight away. They returned the same afternoon to sort a minor difficulty without any problems. Cannot thank you enough

Rowena April 1, 2020
trustpilot

Great service

Great service, when our old boiler broke down we were back up and running in no time with a new one. The engineers were thorough, tidy, polite and really professional. I can't recommend them enough.

Derek March 17, 2020
google

Great service as ever. Our heating was staying on so I called CS, they came out the same afternoon and quickly diagnosed a faulty thermostat, they had a new one in the van which was installed and everything was back working in no time. Engineer was polite, friendly and knowledgeable. We use CS for our boiler servicing - wouldn’t go anywhere else.

Derek North March 17, 2020
google
Paul Deadmon March 10, 2020
trustpilot

Very efficient

Called at mid-day and they were at our doorstep by 1.30pm. Very efficient and would definitely recommend them.

Haley
Haley March 9, 2020
trustpilot

Excellent experience

Had an excellent experience with Ben from C S Heating&Plumbing yesterday, who turned up in good time following an emergency with the cold-water tank. The problem was tricky to solve, but Ben and his colleague managed to resolve it in the end, all for a reasonable charge.

Barbara March 4, 2020
trustpilot

Good reliable honest company

Good reliable honest company , pass me on to main agent rather than charging us more than neccessary for work .

linda sumner February 18, 2020
trustpilot

Brilliant service 🙂

Brilliant service 🙂 Trevor came out to fix a leak on a Sunday, sorted very quickly and even called us on the way back to tell us the fallen tree had been moved so we could get out of the village.

Ziggy February 16, 2020
trustpilot

Brilliant service!!

I have just had my boiler serviced by C.S Heating and Plumbing and recommend them 100%. Brilliant service ! I was told by a previous big name company that my boiler was leaking and the parts were obsolete - totally misinformed apparently - boiler is fine - parts are available - very friendly and advised me on several issues.

Mrs Sue Archer February 11, 2020
trustpilot

Fabulous service

A big thumbs up for Tim and Andy who came to service my boiler. It was difficult to access and they went above and beyond to get into the boiler. I will be recommending C S Heating & Plumbing to my family, friends and on the local FB sites. Thanks guys

Lesley Burton February 7, 2020
trustpilot

Excellent service, highly recommend this company

Excellent service, friendly and professional. Highly recommend them! I had problems with a boiler in my new home and the company was recommended to me. Dave and a couple of other engineers came and tried their best for a long time to get it working but to no avail. I was given small electric heaters to tide me over and Trevor came and fitted a new boiler, Nest thermostat and checked the system all within a week of the original call out. Very impressed with service and the office staff have been efficient and polite too.

Maxine, London January 16, 2020
trustpilot

Used this company twice

Used this company twice. They turn up on time, are very polite and extremely thorough. A great company and we were convinced enough to take out the central heating cover with them.

Alan January 9, 2020
google
Chris Cussens January 8, 2020
trustpilot

Hot & cold water pmbing

Very pleased with the level of response and the efficiency with which repairs were undertaken. Works set out with clarity on invoices.

trustpilot

Some radiators hot, some cold. What should be done?

Our bedroom level central heating radiators were getting fairly hot but the ground floor level ones were not. After a very skilled inspection, the two CS H & P engineers deduced that a power flush was needed and this will happen soon. After they had gone, I noticed that the temperature control valve on each radiator was loosened off. Now, whilst this is probably good practice whilst awaiting the flush, they hadn't told me about the plan and so I was left in the dark. Otherwise, brilliant!

Bernard Wood January 7, 2020
trustpilot

Friendly, trustworthy and professional.

I had an employee of C S Heating&Plumbing visit for a boiler service, and I was very impressed. He was professional and had a great sense of humour. Could not recommend them enough.

DoctorJones December 13, 2019
trustpilot

Super efficient as always

Super efficient as always. Clear route to resolve the problem with our boiler and time given to explain steps required in coming day. Polite, professional and friendly as always.

Julie Brown December 12, 2019
trustpilot

Perfect service

The engineer called to tell us he was on his way. Carried out service and repairs efficiently and explained what was wrong and how he was going to fix it. Super efficient process from beginning to end.

Mr Booth December 12, 2019
google

Nice frienldy staff and approachable and work weekends. Were fast and efficient. Not the cheapest but you get what you pay for great quality and service.

Bradley Lovegrove December 12, 2019
facebook
recommends

Totally professional service from the best local independent heating and plumbing company. Highly recommended for all your plumbing and heating needs.

Chris Conway December 10, 2019
google
Liam December 9, 2019
google

Reliable and did a good job

Adam Reidyara December 7, 2019
google

They good at answering small questions and staff are always pleasant.

billyjo stretton November 28, 2019
trustpilot

Great service from start to finish