How Can We Help You?

If your radiator is only cold at the top, it is likely due to trapped air. This can often be resolved by bleeding the radiator, using a special valve which releases the air. Our engineers would be pleased to help with this.

If your radiator is only cold at the bottom, it might indicate that sludge, debris or rust deposits have built up inside. This buildup can prevent the continuous flow of hot water around the whole radiator, and it is likely that a power flush will need to be carried out by a qualified engineer.

A condensing boiler is a type of boiler that saves energy by reusing heat that would normally be wasted. A combi boiler is a space-saving unit that provides both heating and hot water straight from the boiler, without needing a separate water tank.

Most boilers last between 10 and 15 years. If your boiler is approaching this age, you might want to start considering a replacement. Older boilers can use more energy, costing you more in bills, and they might not work consistently, meaning you are sometimes without heat or hot water.

In an emergency, we’re happy to come out to you at any time of the day or night. To contact our 24-hour emergency call-out service, just ring 01227 263473.

We may also be able to offer advice over the phone. And don’t worry about the cost – if we do come out to you, we charge an hourly rate with no additional call-out fees. Our prices are available on request.

If your water cylinder is white, then it's an Unvented cylinder.

An unvented cylinder is a tank that stores hot water, taking its water directly from the mains supply, so you get strong, high-pressure hot water at your taps and showers without needing a separate water tank in the loft.

We work across the whole of Kent and have dedicated teams in Herne Bay, Canterbury, Whitstable, Broadstairs, Margate, Ramsgate, Ashford, Dover and Folkestone.

We recommend you have your boiler serviced annually. This is the best way of detecting concerns early and helping to prevent unexpected, costly repairs.

And, with constantly rising energy prices, investing in an efficient boiler will save you money.

Shut off the water supply to the boiler using your home's main stop-cock to avoid more flooding.

Turn off the boiler’s power at the isolator switch near the boiler, and if possible, close the gas supply valve for extra safety.

Contact our 24-hour emergency line at 01227 263473, and we'll promptly dispatch an engineer to assist you.

Yes, we offer three boiler finance options: 12 months, 24 months, and 3-10 years. Find out more about boiler finance HERE.

At C S Heating & Plumbing, we want to make things easier & more convenient for our customers. This is why we've partnered with Worcester Bosch and Novuna Finance to offer competitive payment options on all new Worcester boiler installations.

Yes, we do provide services to cap off and disconnect gas fires.

Our Gas Safe registered engineers can safely handle the disconnection and capping of your gas fire to ensure everything is done according to safety standards.

Yes, unvented cylinders require an annual service by a G3‑qualified engineer. Our team can inspect safety devices, temperature and pressure controls and the cylinder’s condition. Contact us for more information or book via the button at the bottom of this page.