Keeping Homes Warm, Safe, and Efficient - Expert Boiler & Heating Services, Repairs, Installations and Emergencies
Complete Boiler and Central Heating Solutions
We help customers keep warm, safe, and energy-efficient throughout the year, and we ensure they have a reliable hot water supply.
We specialise in the installation, maintenance, and repair of boilers and central heating systems. Our Gas Safe registered engineers are equipped to handle all aspects of heating, offering you reliable and cost-effective solutions for your home.
Warmth is at the heart of our business, and our heating engineers undergo rigorous Gas Safe training and registration. They know boilers inside and out. Our engineers have experience with every make; most commonly, we install, repair and service Vaillant, Worcester Bosch, and Baxi boilers. And we don’t just install gas boilers, we also work with Oil and LPG boilers, and heat pumps.
With constantly rising energy prices, investing in an efficient boiler will save you money. Modern condensing boilers improve efficiency to over 90% which could save you 30% per year on your home heating bills.
We offer a FREE Instant Quotation service for all boiler installations, just answer a few quick questions... CLICK this link or Call our Team on 01227 263473. And, if finance is available, you can also calculate your monthly payments.
- Boiler Installation and Replacement: Supply and fitting of high-efficiency boilers from leading manufacturers, tailored to your home’s requirements for heat performance and energy savings. We’ve also partnered with Worcester Bosch and Novuna finance to offer competitive payment options on Worcester boilers. Get Your FREE QUOTE.
- Boiler Servicing: Regular annual servicing helps maintain the efficiency of your boiler, and can help prevent breakdowns, saving you money and keeping you warm. We offer competitive Home Cover Service Plans, covering many optional services, including an annual boiler service, central heating, plumbing and electrics. Find out more about our service plans.
- Boiler Repairs:Â Our expert team can quickly diagnose and repair any boiler, and our work is covered by a 30 day labour and 1 year parts guarantee.
- Hot Water Cylinder Installation and Service: Installing and maintaining unvented cylinders and water heaters. If you have an unvented cylinder, you must have it serviced annually. Find out why…
- Central Heating Installation:Â Design and installation of complete central heating systems, including radiators, pipework, and controls, for consistent warmth in every room.
- Heat Pumps: Supply, fit, and maintain heat pumps. Heat pump servicing involves a comprehensive check-up of your system to ensure it's running efficiently and safely. This includes visual inspections, performance assessments, and testing of various components like electrical circuits, pipework, and refrigerant levels.
- Power Flushing: Thorough cleaning of central heating pipework to remove sludge and debris, improving system efficiency and preventing cold spots. If you have noticed the bottom section of your radiator is cold, you might need to book a power flush. Sludge is the Number 1 cause of central heating breakdown. You can find out more HERE.
- More services below…
If you’re unsure whether we can help, pick up the phone and chat with one of our friendly Kent based team. We are here to support you and your family.
How We Help Customers
As a family run business, our customer and staff safety and satisfaction are a top priority. We focus on offering a high level of service, efficiency, and value for money. We are proud to have become the dependable plumbing and heating business for so many homes around Kent, including Canterbury, Whitstable, Thanet, Ashford, Dover and Folkestone.
It’s easy to say we offer fast and reliable response times – our high scoring customer reviews and our Canterbury Business Award for Customer Service demonstrate that we do what we promise. If you are without heating or hot water, we will make it our priority to restore it fast.
And, we offer a range of Home Cover Plan products that will help keep your home warm and in working order. Whether it’s your boiler, central heating, plumbing, drainage or electrics, our plans help prevent the sudden costs of breakdowns.
Why Choose C.S Heating & Plumbing?
- Award Winning Customer Service:Â We are a family run business and have built a strong reputation for reliability and quality workmanship. And, we have won a local Canterbury business award for our customer service.
- Customer-Focused Approach:Â We take a friendly, caring approach and are sensitive to elderly and vulnerable customers. Our knowledgeable staff will keep you informed at every stage of your job and treat your home with respect.
- Flexible Service Plans:Â Maintenance plans are available to spread the cost of servicing and repairs, providing peace of mind and budget control, and include a range of optional services. Find out more about our service plans
- Guarantees:Â All work is covered by 30 day labour and 1 year parts guarantee.
- Easy to Book an Appointment: You can either call us on 01227 263473 or you can book online.
- Fast Response:Â We respond to all enquiries promptly, prioritising emergencies and vulnerable customers. We want to ensure no customer is ever left in the cold.
- Vaillant Advance Installer and Worcester Accredited Installers
- Fully Compliant:Â All our engineers are fully qualified, Gas Safe registered, and we hold ISO 9001 accreditation, ensuring safe work on all gas appliances and systems. Our on-site engineers are DBS checked, first aid trained, and receive ongoing training to stay abreast of the latest industry standards and technologies.
- Eco-Friendly Solutions:Â Advice and installation of energy-efficient and renewable heating options, helping to reduce your carbon footprint and your energy bills.
More Ways We Can Help You
- Gas Safety Inspections and Certificates:Â Comprehensive safety inspections and certification for homes, and rental properties to ensure you are compliant with legal requirements.
- Radiator Installation and Repairs:Â Fitting new radiators, replacing old radiators, and repairing leaks or cold spots for even heat distribution.
- Thermostat and Control Upgrades:Â We repair and replace standard thermostats. We also install smart thermostats and advanced heating controls for better energy management and comfort.
- Heating System Health Checks:Â Routine inspections to identify and address minor issues before they become costly problems.
- Condensing Boiler Maintenance:Â Specialist care for modern condensing boilers, maximising efficiency and reliability.
- Underfloor Heating:Â Installation and maintenance of underfloor heating systems for even, efficient warmth.
Get in touch with one of our boiler and heating experts today!
Frequently Asked Questions…
Only the top part of my radiator is cold – what could be the issue?
If your radiator is only cold at the top, it is likely due to trapped air. This can often be resolved by bleeding the radiator, using a special valve which releases the air. Our engineers would be pleased to help with this.
Only the bottom part of my radiator is cold – what could be the issue?
If your radiator is only cold at the bottom, it might indicate that sludge, debris or rust deposits have built up inside. This buildup can prevent the continuous flow of hot water around the whole radiator, and it is likely that a power flush will need to be carried out by a qualified engineer.
What is the difference between a condensing and combi boiler?
A condensing boiler is a type of boiler that saves energy by reusing heat that would normally be wasted. A combi boiler is a space-saving unit that provides both heating and hot water straight from the boiler, without needing a separate water tank.
When should I consider changing my boiler?
Most boilers last between 10 and 15 years. If your boiler is approaching this age, you might want to start considering a replacement. Older boilers can use more energy, costing you more in bills, and they might not work consistently, meaning you are sometimes without heat or hot water.
Do you offer emergency heating call-outs?
In an emergency, we’re happy to come out to you at any time of the day or night. To contact our 24-hour emergency call-out service, just ring 01227 263473.
We may also be able to offer advice over the phone. And don’t worry about the cost – if we do come out to you, we charge an hourly rate with no additional call-out fees. Our prices are available on request.
What is an unvented cylinder?
If your water cylinder is white, then it's an Unvented cylinder.
An unvented cylinder is a tank that stores hot water, taking its water directly from the mains supply, so you get strong, high-pressure hot water at your taps and showers without needing a separate water tank in the loft.
What areas do you cover?
We work across the whole of Kent and have dedicated teams in Herne Bay, Canterbury, Whitstable, Broadstairs, Margate, Ramsgate, Ashford, Dover and Folkestone.