Emergencies

In the event of an emergency we are happy to come to you 24 hours a day

We may also be able to offer advice over the telephone please call your local office number or 07719 792204 – we charge an hourly rate with no additional call out charge our prices are available on request.

Emergency Lever
How to use the control valve on your gas meter to turn the gas off.

Do you suspect a gas leak?

Gas leaks are extremely dangerous and initially are best handled by Transco.

If you smell gas you must put out all cigarettes or naked flames and never turn on or off any electrical switches as this may cause a spark.

Turn of the gas meter at the control valve, open all windows and doors and immediately call Transco’s free emergency 24-hour hotline on 0800 111 999.

Once the leak has been dealt with Transco engineers will tell you of the problem so that you can call our experienced engineers to come and fix the fault.

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